Video: Reading Minds Through Body Language

Can you read someone’s mind by looking at them? Almost. After a boy threatened to kill her with a machete, Lynne Franklin decided to learn everything she could about persuasion. She became a neuroscience nerd, studying how the brain works and how to build rapport with people. She has since worked with organizations to use […]

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Using Introversion for Career and Personal Success

Introversion isn’t a flaw. In fact, introverts are powerful players in work and home life. Psychology Alice Boyes shares how to use your natural personality traits towards success. Develop a Positive Overall View of Your Temperament and Personality Until I read Susan Cain’s book Quiet I never consciously realized I was ashamed of being an introvert. It was […]

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What to remember when drafting company emails

Emails are our go-to communication channel at work because it is low-cost for the company, efficient for archiving and ensures transparency and accountability. For the individual employee, it is fast, fuss-free and less intrusive than a call. With its convenience, employees sometimes become over-reliant on it and take the implications of email communication for granted. […]

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Developing Executive Presence

Executive presence (EP) is a buzzword that has been gaining popularity in recent years. It refers to the physical, behavioural attributes that define how an executive carries himself and is much fact as it is representation. It inspires confidence and trust which helps younger employees rise the ranks more effectively. If you’re deemed lacking in executive […]

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The Importance of Reading Between the Lines at Work

Learning to read between the lines and react accordingly is an important skill to nurture and apply. According to Terri Tierney Clark, CEO of Summit Leadership Advisors, there are three primary types of situations where you’ll be wise to consider alternate meanings from your colleagues: when office politics influences the outcome, when someone is avoiding an […]

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How to Manage Angry Colleagues at Work

Outbursts, hostility and upfront confrontations are not all that rare in the workplace and often, they are a result of the buildup of everyday toxicity and micro-aggression. How can managers and HR foster an environment that manages workplace anger well? How should we respond to belligerence in a way that does not contribute to someone’s […]

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