Chris Voss, a former international hostage negotiator for the FBI, offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. Voss joined the FBI as a hostage negotiator who dealt face-to-face with bank robbers and terrorists. Reaching the pinnacle of his career, he became the FBI’s lead international kidnapping negotiator.
In, Never Split the Difference, Voss takes you inside the world of high-stakes negotiations, revealing the negotiation skills that helped him and his colleagues succeed where it mattered most: saving lives. In this guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for and Never Split the Difference offers you tips that you can use in any set of negotiation in life.