It is difficult to strike a balance between being overly aggressive or passive. Here’s 10 tips you can learn to make yourself more assertive. Assertiveness is a communication skill that can reduce conflict, build up your self-confidence and improve relationships in the workplace.
- Make the decision to positively assert yourself. Commit to being assertive rather than passive or aggressive and start practicing today.
- Aim for open and honest communication. Remember to respect others when you are sharing your feelings, needs, wants, beliefs or opinions.
- Listen actively. Try to understand the other person’s point of view and don’t interrupt when they are explaining it to you.
- Agree to disagree. Remember that having a different point of view doesn’t mean that you are right and the other person is wrong.
- Avoid guilt trips. Be honest and tell others how you feel or what you want without making accusations or making them feel guilty.
- Stay calm. Breathe normally, look at the person in the eye, keep your face relaxed and speak in a normal voice.
- Take a problem solving approach to conflict. Try to see the other person as your friend not your enemy.
- Practice assertiveness. Talk in an assertive way in front of a mirror or with a friend. Pay attention to your body language as well as to the words you say.
- Use ‘I’. Stick with statements that include ‘I’ in them such as ‘I think’ or ‘I feel’. Don’t use aggressive language such as ‘you always’ or ‘you never’.
- Be patient. Being assertive is a skill that needs practice. Remember that you will sometimes do better at it than at other times, but you can always learn from your mistakes.
Referenced from: http://www.betterhealth.vic.gov.au/bhcv2/bhcarticles.nsf/pages/ten_tips_for_being_assertive?Open